E-commerce Support to Streamline Your Online Business with Our Virtual Assistance
Running an online store takes a lot of moving parts, and that’s where we come in. Our E-Commerce Virtual Assistant Services are here to help you manage, scale, and simplify your business so you can focus on what you love most. From building out your storefront and keeping inventory up to date, to supporting customers and staying on top of the back-end details, we make sure everything runs smoothly behind the scenes. Whether you’re selling on Shopify, Amazon, or multiple platforms at once, we’ll keep things organized, efficient, and on brand. And this is just the start, we can help with so much more, tailoring our support to fit your business, your goals, and your way of working.
Storefront Management
Our e-commerce support begins with comprehensive storefront management. We handle every detail of your product listings, from crafting optimized titles and descriptions to uploading and editing high-quality product photos. We’ll ensure your inventory levels are accurate and up to date, helping prevent oversells or stockouts. Through thoughtful SEO optimization and cross-platform listing management, we help your products gain visibility and consistency across multiple sales channels, so your store stays organized, discoverable, and ready for growth.
Customer Service
Exceptional customer service is at the core of every thriving e-commerce brand. We provide prompt, professional responses to customer inquiries via email, chat, or social media, ensuring your clients always feel heard and valued. Our support extends to addressing product-related questions, guiding customers through shipping and tracking updates, and resolving issues or complaints with empathy and precision. The goal is to build trust, strengthen relationships, and maintain a consistently positive brand image with every interaction.
Tech & Admin Support
We take care of the behind-the-scenes operations that keep your e-commerce business running smoothly. From monitoring website performance and entering data into your CRM to pulling detailed reports and reconciling payment processor records (PayPal, Stripe, ThryvPay, and more), we manage the administrative details that drive accurate insights and informed decisions. We can also assist with generating invoices and ensuring your financial documentation stays current and organized, giving you more time to focus on strategy and sales.
Platform Management
Every business has its preferred tools and platforms, and we’re equipped to support them all. Whether you’re selling on Shopify, Amazon, eBay, Mercari, or Poshmark, or operating through platforms like Netsuite, Depop, Whatnot, GoDaddy, or ShipStation, we’ll help you navigate each system efficiently. From listing management to order tracking, we ensure seamless integration across your e-commerce ecosystem so you can scale with confidence and consistency across every marketplace.
VipVap provides e-commerce support to help you streamline your online business and provide quality service to your customers. Focus on growing your business while we take care of the rest. Contact us today to learn more about how we can help your business succeed.
Schedule your discovery call to get started!
